Information we collect
1. Information you provide to us or allow others to provide to us
At various points in the FROMHOM experience, you may provide us with information about yourself. For example, when you create an account with FROMHOM, you provide us with personal information like your name, email address, and phone number. And if you place an order with FROMHOM, we collect information including your address, phone number, birth date, credit card information, and the details of your order.
If you log into the FROMHOM service through a third-party, we may receive some information about you through them. For example, if you choose to log into FROMHOM with your Facebook or account, we may receive information about your contacts. We may also offer social sharing tools (such as the Facebook “Like” button) that let you share actions on FROMHOM with other sites and vice versa. You should check the privacy policies of these services and your settings there for more information.
2. Technical information about usage of FROMHOM
When you use the FROMHOM services, either through our mobile app, we automatically receive some technical information about the hardware and software that is being used.
3. Location Permissions
By granting access to location services, you will be able to view the nearest restaurants and stores around you in order for you to place an order. Once an order is placed, you will be able to track your order in real time while your location is on and get notifications if the app was open in the background.
Cookies and Other Tracking Technologies: We and our partners use various technologies to collect information, including cookies and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), and other identifiers to collect information from your browser or device that helps us personalize your experience and remember things like that you have already logged in to FROMHOM.
We employ some third-party services to help us understand the usage of FROMHOM, and these third-parties may also deploy cookies on our site or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of our site .
Log information: When you use FROMHOM, our servers will record information about your usage of the service and information that is sent by your device. Logs information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on FROMHOM, and other ways you interact with the service. If you are logged into the FROMHOM service, this information is stored with your account information.
How we use your information
We may use the information we collect for various purposes, including to:
What we share
FROMHOM is a platform that connects users with Shoppers who shop for and deliver the goods that users want from chefs. To facilitate the process, we need to share information about you and your order with the other parties who help enable the service. This includes, for example, the Shopper(s) who pick and deliver your order, and the payment processing partner(s) that we use to validate and charge your credit card. Note that only our payment processing partner(s) receive any credit card information.
We also share information under the following principles:
Facebook Data Deletion
However, according to Facebook policy, we have to provide the User Data Deletion Callback URL or Data Deletion Instructions URL.
If you want to delete your data from our App, you can remove your information by following these steps:
1. Go to your Facebook Account’s Settings & Privacy. Click “Settings”
2. Look for “Apps and Websites" and you will see all of the apps and websites you linked with your Facebook.
3. Search the app which you delete.
4. Scroll and click Remove.
5. Congratulations, you have successfully removed your app activities and data from our App
Changes to this Policy
This policy may change from time to time and any revised Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Policy and, in some cases, we may provide you with additional notice (such as a notice on our homepage or sending you a notification).